Frequently Asked Questions
Everything you need to know about your Jarbo shopping experience.
How can I track my order?
Once your order has shipped, you will receive an email confirmation with a tracking number and a link to the carrier's website to monitor your delivery.
What is your return policy?
We accept returns of unworn, unwashed items with original tags attached within 30 days of purchase. Please visit our returns portal to initiate a request.
Do you offer international shipping?
Yes, Jarbo ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
How do I determine my size?
Each product page includes a detailed size guide. We recommend measuring yourself and comparing your results to our chart to ensure the perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Klarna and Afterpay.
How do I care for my Jarbo garments?
To maintain the quality of your items, please refer to the specific care label inside each garment. Most of our high-quality fabrics require gentle washing or dry cleaning.